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Field Guide

C6 · Hard conversations

Exit and retention

Use when: Before a resignation, not after. Use these as stay conversations.

C6: Exit and retention

Use when: Before a resignation, not after. Use these as stay conversations.

The questions

  1. What makes you want to stay here, and what makes you question it?
  2. What would need to change for you to see a strong future here over the next year?
  3. What skills or experiences do you want next, and how could we build a path to them here?
  4. Where do you feel underused or overused, and what would you like to do more or less of?
  5. If you ever decided to leave, what would likely be the reason, and is there anything we could address now?

Research basis

Nawaz 2022; Tupper and Ellis 2022; Gallo 2024; Edmondson 1999

Get the full field guide

The complete PDF covers 24 situations, 153 questions, and the four listening moves (reflect, summarize, validate, clarify). Download The Questions Leaders Ask field guide.

Workshop

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Your leaders practice these out loud, with their team in the room.

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