B5: Behavior issues in a high performer

Use when: Great results, but the way they get them is hurting the team.

How do you think your working style is landing with teammates and partners right now?
In situation, I observed behavior and the impact was impact. What was your intent?
What do you need to deliver results without negative spillover on the team (clarity, boundaries, resources, feedback)?
What specific agreements can we make about collaboration and communication going forward?
How will we measure improvement in both results and behaviors, and when should we review progress?

Purushothaman and Stromberg 2022; Housman and Minor 2015; Cliffe 2001; Gentry 2025; CIPD 2026a

The complete PDF covers 24 situations, 153 questions, and the four listening moves (reflect, summarize, validate, clarify). Download The Questions Leaders Ask field guide.

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